Privacy Policy

SportHallMatrix ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website sporthallmatrix.info and use our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

1.1 Personal Data

Personally identifiable information, such as your name and email address, that you voluntarily give to us when you:

• Fill in our contact form
• Subscribe to our newsletter
• Register interest in tournament events
• Communicate with us by email

1.2 Derivative Data

Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site. This information is used for security and analytics purposes only.

1.3 Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies to help customise the site and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customised experience. Specifically, we may use information collected about you via the site to:

• Respond to your enquiries and contact form submissions
• Send you our newsletter and editorial updates (only if you have subscribed)
• Notify you about tournament registrations and events you expressed interest in
• Monitor and analyse usage and trends to improve your experience with the site
• Prevent fraudulent transactions and monitor against theft
• Comply with legal and regulatory obligations

3. Legal Basis for Processing (Australian Privacy Act 1988)

We process your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Our legal bases for processing include:

• Consent: Where you have given us clear consent to process your personal data for a specific purpose (e.g., newsletter subscription).
• Contract: Where processing is necessary to fulfil a contractual obligation with you.
• Legitimate Interests: Where processing is necessary for our legitimate interests, provided those interests are not overridden by your rights.
• Legal Obligation: Where we are required to process your data to comply with a legal obligation.

4. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. We may share information with:

• Service Providers: Third-party vendors who assist us in operating our website and conducting our business (e.g., email delivery services), subject to confidentiality agreements.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Newsletter subscribers' data is retained until they unsubscribe. Contact form data is retained for up to 24 months.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Your Rights

Under the Australian Privacy Act 1988 and the APPs, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or out-of-date personal information
• Request deletion of your personal information (subject to legal obligations)
• Withdraw consent to processing at any time (where consent is the legal basis)
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au

To exercise any of these rights, please contact us at [email protected].

8. Third-Party Websites

The site may contain links to third-party websites and applications. We are not responsible for the privacy practices or the content of those third-party sites. We encourage you to read the privacy policies of every website you visit.

9. Children's Privacy

Our site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: